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FAQ

Questions, answered plainly.

Everything our clients ask before handing over a kitchen — clinical trays, mess rotations, corporate service and wedding logistics. If yours is not here, the desk answers within four business hours.

Ask the desk46 QUESTIONS · 9 SECTIONS

Weddings & Ceremonies

05

Haldi to reception, menus, staffing and booking windows.

Do you provide catering for all wedding functions?

Yes, we handle Haldi, Mehendi, Sangeet, Wedding Day, and Reception.

Can we customise the menu for different functions?

Absolutely, our menus are flexible and theme-based.

Do you provide full-service staff?

Yes, we manage everything from cooking to serving and cleanup.

How early should we book?

Ideally 2–3 weeks in advance (earlier for large functions).

Can we include live counters and sweet stalls?

Yes! We provide multiple live counter and dessert options.

Hospital & Patient Kitchens

06

Clinical trays, diet plans, timings and kitchen setup.

What are patient kitchen services?

Patient kitchen services refer to the preparation and delivery of fresh, hygienic, and nutritious meals specially tailored to meet the dietary needs of hospital patients. These meals are often based on doctor-prescribed diets and delivered at specific times.

Do you provide diet-specific meals for different medical conditions?

Yes. We offer customized meals based on medical conditions like diabetes, hypertension, post-surgery recovery, kidney issues, and more. Our team works closely with hospital dieticians and medical staff to ensure every meal supports patient health.

What hygiene and safety standards do you follow?

We strictly follow FSSAI guidelines , daily kitchen sanitization, use of gloves, hairnets, and proper food storage practices. Our cooking staff is well-trained in maintaining hospital-grade hygiene.

Do you also provide food for hospital staff and visitors?

Yes. We manage hospital cafeterias where we serve nutritious and affordable meals to doctors, nurses, hospital staff, and patient visitors.

Can we customize the kitchen setup as per our hospital’s needs?

Absolutely. We offer complete kitchen setup, planning, and management tailored to the size and needs of your hospital or clinic. From menu design to equipment installation, we handle it all.

What are your meal delivery timings?

We provide timely meals including breakfast, lunch, evening snacks, and dinner as per the hospital’s schedule. Timeliness and consistency are our top priorities.

Corporate & Events

05

Office cafeterias, conferences and staff service.

What types of corporate events do you cater to?

We cater to all types of corporate events including office parties, meetings, conferences, team outings, product launches, and more.

Can we customize the menu as per our company’s preferences?

Yes, we offer fully customizable menus based on your taste, dietary needs, and event theme.

Do you provide staff for serving and cleaning?

Absolutely. We provide trained staff for serving, managing the buffet or counters, and post-event clean-up.

How early do we need to book the service?

We recommend booking at least 7 days in advance, especially for large events. However, we also manage last-minute bookings depending on availability.

Do you provide tastings before finalizing the menu?

Yes, food tasting sessions can be arranged upon request for large or premium events.

Campus & Hostel Mess

05

Meal cycles, vegetarian menus and hygiene on campus.

What types of institutes do you cater to?

We serve schools, colleges, coaching centres, and student hostels (private, government, or NGO-run).

Can you provide meals three times a day?

Yes. We provide breakfast, lunch, evening snacks, and dinner — as per your schedule and student needs.

Is the food vegetarian?

Yes, we specialize in pure vegetarian meals that are healthy, filling, and flavorful.

How do you ensure hygiene and food safety?

Our kitchens follow FSSAI standards , use fresh ingredients, and have trained staff wearing gloves, aprons, and caps. Regular audits are conducted.

Can we request changes in the menu or dishes?

Of course. We offer flexible menu options and work with you to adjust meals based on taste, region, or season.

Private Parties

05

Small-format celebrations at home or at a venue.

What type of food do you serve?

We serve pure vegetarian food – Indian, Chinese, South Indian, snacks, desserts, and more.

Do you provide staff for service at the venue?

Yes. We offer on-site staff for buffet setup, serving, and cleanup on request.

Can I customize the party menu?

Absolutely! You can choose your own dishes or let us suggest based on the occasion.

How many guests do you cater for?

We handle small to mid-size gatherings , from 20 to 200+ guests.

How early should I book?

We recommend booking at least 5-7 days in advance for best planning and service.

Birthdays & Anniversaries

05

Themes, cuisines, guest counts and live counters.

Do you provide catering for kids’ birthday parties?

Yes! We offer fun, kid-friendly menus with snacks, pasta, noodles, sweets, and more.

Can I choose a specific theme or cuisine?

Absolutely. We offer custom menus for any party theme or preference.

Do you provide food delivery or full-service staff?

Both options are available – only food delivery or complete catering with setup and serving staff .

How early should I book the catering?

For best planning, we suggest booking 5–7 days in advance .

Can you include live food counters?

Yes, we offer live chaat, dosa, pasta, or dessert counters on request.

Signature Events

05

Large guest numbers, cuisines and tastings.

Do you handle full wedding catering or just food delivery?

We do both! From just food delivery to complete wedding catering with setup and service.

Can you manage large guest numbers?

Yes. We cater from small intimate weddings to 1000+ guest receptions .

What cuisines do you offer?

We offer a wide range – North Indian, South Indian, Chinese, Italian , and regional specialities.

Do you offer tasting before booking?

Yes, we can arrange menu tastings so you’re 100% satisfied before the big day.

Can I customize my menu based on cultural preferences?

Absolutely. We tailor the menu to fit your culture, traditions, and preferences.

Meals & Food

05

Individual and group plans, spice levels and packaging.

Do you provide meals for individuals as well as groups?

Yes. We serve individual tiffins and bulk meals for offices or institutions.

Is the food spicy or mild?

We can adjust spice levels based on your preference or group requirement.

Can we get meals on a weekly/monthly plan?

Yes. We offer flexible daily, weekly, and monthly packages .

Do you offer packaging for travel or takeaway?

Yes, all meals come in leak-proof, hygienic packaging for convenience.

Can we pause the service if needed?

Yes, you can pause/resume with prior notice — we’re flexible with your schedule.

Institutional Mess Services

05

Hygiene, reliability and cost of daily mess catering.

Why is hygienic mess food important for daily eating?

Hygienic mess food prevents infections, improves digestion, and ensures safe daily nutrition, especially for people who eat outside food regularly.

How can I find a hygienic mess service near me?

Look for verified reviews, clean kitchen practices, and reliable Mess catering services that follow food safety standards.

Are student mess services hygienic?

Good Student mess services maintain daily cleaning, safe cooking practices, and balanced meals to support student health.

What makes a mess food service provider reliable?

A reliable mess food service provider focuses on hygiene, fresh ingredients, trained staff, and consistent food quality.

Do healthy mess services cost more?

Not necessarily. Many healthy mess services offer affordable plans while maintaining hygiene and nutritional balance.

Still deciding?

Send your requirement and our institutional desk will scope it — volumes, menus, staffing and commercials — within four business hours.

Request a proposal